Google has confirmed that an issue with the iPhone 5S’s Bluetooth technology has led to “snoop” alerts appearing on certain devices.
“The Bluetooth feature has a built-in ‘snoop’ feature that allows the device to listen for Bluetooth connections, but only when those are detected by the device’s sensor, which can be the phone’s sensor or a Bluetooth-enabled app,” the search giant wrote in a blog post on Monday.
“We are aware of the issue, and are investigating it.
Google said it has confirmed a fix for the issue on the iPhone’s own software platform, iOS 10.1.4, but it will need to work with the device manufacturers to make it a “universal” fix. “
Affected devices include: The iPhone 5 and 5s, the iPhone 6, the Apple Watch Series 3, the new Apple Watch Sport, the Watch Sport 2, and the new iPhone 5C and 5S.”
Google said it has confirmed a fix for the issue on the iPhone’s own software platform, iOS 10.1.4, but it will need to work with the device manufacturers to make it a “universal” fix.
“Unfortunately, we can’t provide a full patch right now for the affected devices, but we will be working with partners to provide the fix once we get to the end of the day,” the company said.
“There’s no immediate solution to this issue for affected iPhone devices, as the issue is not related to any specific issue.
We’re also working on a fix on the Watch, and expect that we will have an update out within the next few days.”
Google is offering a free fix on all of its iOS devices to customers who have the problem, and will be releasing a full update for its Android devices as well.
“Some users may experience a Bluetooth snooping issue that is caused by a Bluetooth connection, even though it’s not a connection that’s actually causing the issue,” Google said in the blog post.
“In these cases, a workaround is to disable the Bluetooth feature altogether, as shown in the screenshots.
To help ensure that your device is not affected by this issue, we recommend disabling Bluetooth on the device, and then re-enabling it after enabling Bluetooth again.”
Google also said it would be “working closely” with the Apple and Apple Watch makers to resolve the issue.
“It’s important to note that this is not a Bluetooth issue, it’s a sensor issue, which is what we were specifically looking for,” the Google executive said.
The iPhone 5 series of iPhones was the first smartphone to include the new iOS 10 operating system, released in October.
The update included several updates to the iPhone hardware and software, such as iOS 10’s new Spotlight search engine and Siri.
The first bug fix for iPhone 5 software was released in August.
Earlier this month, the company rolled out an update for the iPhone 4 and the iPhone 3G that addressed an issue in the iPhone Home app that caused the phone to unexpectedly suspend.
Apple has been criticised for not making a “full fix” for iPhone 6 and 6 Plus smartphones.
Earlier this month it was reported that a new bug in the software update for iPhone 7 and 7 Plus was causing some users to experience problems with the devices.